Cafe Leader - Excelso Multi Rasa (Semarang)

Join Excelso Multi Rasa as a Cafe Leader in Semarang and take the helm of our vibrant café operations! This is your chance to lead a dynamic team, ensure seamless daily operations, and bring our brand’s vision to life in every cup served. If you’re passionate about creating memorable experiences and driving our café’s success, we want you on board.

Our café in Semarang is a bustling hub of activity, and as Cafe Leader, you’ll be at the forefront of managing daily operations, training your team, and ensuring every customer leaves satisfied. With a strong focus on quality and customer service, you’ll play a pivotal role in maintaining our brand’s reputation. This isn’t just a job; it’s an opportunity to grow, learn, and make a tangible impact on our community.

📋 Tanggung Jawab Pekerjaan

• Manage daily café operations, including staff scheduling and inventory management.
• Train and develop baristas to ensure consistent quality and service standards.
• Oversee food and beverage preparation to meet high-quality standards.
• Ensure compliance with health and safety regulations.
• Handle customer complaints and resolve issues professionally.
• Monitor sales performance and implement strategies to improve profitability.
• Collaborate with the management team to plan and execute promotions and special events.
• Maintain a clean and organized café environment.

🎓 Kualifikasi & Syarat

• Minimum 3 years of experience in café or restaurant management.
• Proven ability to lead and motivate a team.
• Strong knowledge of coffee brewing and food preparation techniques.
• Excellent communication and interpersonal skills.
• Familiarity with POS systems like QuickBooks or similar.
• Ability to work in a fast-paced environment.
• High school diploma or equivalent.
• Passion for creating exceptional customer experiences.

🛠️ Keahlian

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